Privacy Policy

An Overview
This Privacy Policy outlines the data collection and usage practices for ShouldertoCryOn, which is owned by Ark-am LLC. This includes its websites Ark-am (https://ark-am.com) and ShouldertoCryOn (https://shouldertocryon.health/). Here's a summary of the key points:

1. Scope: The policy applies to Ark-am LLC, covering both Ark-am and ShouldertoCryOn.
2. Information Collected: Personally identifiable information such as names, addresses, email addresses, phone numbers, and government IDs may be collected. For users making purchases, billing and credit card information is also collected.
3. Voluntary Information: Users are not required to provide personal information unless voluntarily submitted, such as during account registration or product/service requests.
4. Purpose of Collection: The collected information is used for communication, service delivery, and informing users about other products or services from Ark-am.
5. Third-Party Sharing: Ark-am does not sell, rent, or lease customer lists to third parties. Data may be shared with trusted partners for specific services, and disclosure may occur in response to legal requirements or to protect rights and safety.
6. Automatically Collected Information: Information about computer hardware and software, such as IP addresses and browsing details, may be automatically collected for service operation and statistical analysis.
7. Links to Other Sites: The privacy practices of external sites linked to Ark-am are not the responsibility of Ark-am.
8. Security Measures: Ark-am employs security measures, including SSL protocol and encryption, to protect personal information. However, no data transmission over the Internet is guaranteed to be 100% secure.
9. Right to Deletion: Users have the right to request the deletion of their personal information, subject to certain exceptions.
10. Children Under Thirteen: Ark-am does not knowingly collect personal information from children under the age of thirteen.
11. Email Communications: Ark-am may contact users via email for announcements, promotions, and other communication purposes. Users can opt-out of marketing communications.
12. Changes to Privacy Policy: Ark-am reserves the right to modify the Privacy Policy, with notifications sent to users and updates on the website.
13. Contact Information: Users can contact Ark-am regarding privacy concerns or questions at the provided address and contact information.

MAIN DOCUMENTATION

Welcome to Ark-am’s Privacy Policy. Protecting your private information is our priority. This Statement of Privacy applies to Ark-am LLC, https://ark-am.com, and ShouldertoCryOn, https://shouldertocryon.health/ and what governs the data collection and the usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Ark-am LLC include Ark-am and ShouldertoCryOn.

“Ark-am is an Information Technology company. We build products and we provide services. Our current expertise lies in website design and development, which includes mobile applications. Over time and with permission, our plan is to grow our skill set and become a 'one-stop shop' to deliver a full service.

"ShouldertoCryOn is a mental health therapy platform. The focus relies on the Users to engage with one another and literally be a 'shoulder to cry on'. We also provide professional psychotherapy from a list of various Practitioners, Group Therapy Sessions, Workshops and Self-Help Courses.”

Collection of your Personal Information
In order to better provide you with products and services offered, Ark-am may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- Government ID

If you purchase Ark-am's products and services, we collect billing and credit card information as well. This information is only used to complete the purchase transaction.

Ark-am MAY also collect anonymous demographic information, which is not unique to you, such as your:
- Age
- Gender
- Religion
- Occupation

WE DO NOT COLLECT ANY PERSONAL INFORMATION ABOUT YOU UNLESS YOU VOLUNTARILY PROVIDE IT TO US. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include:
(a) registering for an account;
(b) signing up for special offers;
(c) sending us an email message;
(d) submitting your credit card or other payment information when ordering and purchasing products and services.
To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information
Ark-am collects and uses your personal information to operate and deliver the services you have requested.

Ark-am may also use your personally identifiable information to inform you of other products or services available from Ark-am.

Sharing Information with Third Parties
ARK-AM DOES NOT SELL, RENT, OR LEASE ITS CUSTOMER LISTS TO THIRD PARTIES.

Ark-am may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Ark-am, and they are required to maintain the confidentiality of your information.

ARK-AM MAY DISCLOSE YOUR PERSONAL INFORMATION, WITHOUT NOTICE, IF REQUIRED TO DO SO BY LAW OR IN THE GOOD FAITH BELIEF THAT SUCH ACTION IS NECESSARY TO:
(A) CONFORM TO THE EDICTS OF THE LAW OR COMPLY WITH LEGAL PROCESS SERVED ON ARK-AM OR THE SITE;
(B) PROTECT AND DEFEND THE RIGHTS OR PROPERTY OF ARK-AM; AND/OR
(C) ACT UNDER EXIGENT CIRCUMSTANCES TO PROTECT THE PERSONAL SAFETY OF USERS OF ARK-AM, OR THE PUBLIC.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Ark-am. THIS INFORMATION CAN INCLUDE: YOUR IP ADDRESS, BROWSER TYPE, DOMAIN NAMES, ACCESS TIMES AND REFERRING WEBSITE ADDRESSES. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Ark-am website.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information
Ark-am secures your personal information from unauthorized access, use, or disclosure. Ark-am uses the following methods for this purpose:
- SSL Protocol
- Bcrypt.js
- Crypto.js

When personal information (such as a credit card number) is transmitted to other websites, it is protected with encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. AS A RESULT, WHILE WE STRIVE TO PROTECT YOUR PERSONAL INFORMATION, YOU ACKNOWLEDGE THAT:
(A) THERE ARE SECURITY AND PRIVACY LIMITATIONS INHERENT TO THE INTERNET WHICH ARE BEYOND OUR CONTROL; AND
(B) SECURITY, INTEGRITY, AND PRIVACY OF ANY AND ALL INFORMATION AND DATA EXCHANGED BETWEEN YOU AND US THROUGH THIS SITE CANNOT BE GUARANTEED.

Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- DELETE YOUR PERSONAL INFORMATION FROM OUR RECORDS, OTHER THAN THE INFORMATION ARCHIVED; AND
- DIRECT ANY SERVICE PROVIDERS TO DELETE YOUR PERSONAL INFORMATION FROM THEIR RECORDS.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen
Ark-am does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use the company's services.

E-mail Communications
From time to time, Ark-am may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Ark-am, you may opt out of such communications by replying "STOP" or clicking on the "UNSUBSCRIBE" button.

Changes to this Statement
Ark-am reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your:
(a) acknowledgment of the modified Privacy Policy; and
(b) agreement to abide and be bound by that Policy.

Contact Information
Ark-am welcomes your questions or comments regarding this Statement of Privacy. If you believe that Ark-am has not adhered to this Statement, please contact Ark-am at:

Address:
Ark-am LLC
4331 Orchard Valley Drive SE
Atlanta, GA 30339

Phone: +1 470-855-0973. Please leave your name, a detailed message, and phone number.

E-mail: contact@ark-am.com

Effective as of July 04, 2022